Resort Policies

Sooke Point Ocean Cottage Resort

Check-In

Check-in time is 4:00 pm. Office hours are 9am – 4pm daily, please call the Resort before you arrive for after-hours check-in procedures. You must check-in to front office within 24 hours after arrival to sign authorization.

Check-Out

Check-out time is 11:00 am. If you require a late check-out, please contact the Front Desk and we will do our best to accommodate you. Half-day late check-out rates are available upon request.

No Smoking Policy

SookePoint Ocean Cottage Resort is a non-smoking resort. Smoking is allowed only in designated areas. A $250.00 charge will be incurred if guests are discovered smoking in suites.

Quiet Time

SookePoint Ocean Cottage Resort has a courtesy quiet hour of 10:00 pm. Guests will be warned once of a noise complaint without penalty. A second noise complaint will result in eviction from the property without reimbursement.

Damages

Guests will be responsible for the condition of their unit in its entirety upon departure. Any damages, mess, or missing items will be the financial responsibility of the tenant.

Parking

All of our vacation rentals have parking for 2 standard-sized vehicles directly in front of each cottage. If you need more space or have an oversized vehicle, please contact us in advance at reservations@sookepointresort.ca

Housekeeping

Our housekeeping staff will only service your room upon departure. If you would like additional cleans or a refreshing of supplies, charges may apply.

Pet Friendly Accommodations

Our Resort offers a couple suites that are designated as pet friendly for $50/pet/stay (up to 3 dogs, under 25lbs). Please check out our Pet Friendly Accommodations page for more information.

Guarantee Policy

In order to guarantee your reservation a valid credit card and first nights deposit will be taken at time of reservation.

Cancellation Policy

Reservations must be cancelled within 72 hours of arrival to receive a full refund. Cancellations received after 72 hours will lose the first nights deposit.  This 72 hour cancellation policy also applies to all activities or charters booked through SookePoint Ocean Cottage Resort.

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